Contact information

Contact Information

Elovra is a small online store for pet care accessories. A real person reads every message, so feel free to write about anything - an order, a delivery, a refund or just a question before you buy.

How to reach us

Email: filip.ajfonek@gmail.com
Phone: +420 703 992 750
Website: elovrashop.com

Postal address

Elovra
149 00 Prague
Czech Republic

This is our business and correspondence address, not a walk-in shop or a returns warehouse. Please do not send parcels here without contacting us first - with our 30-day guarantee you normally do not need to return anything at all.

Response times

We answer emails within 2 business days, usually much sooner. Our working days are Monday to Friday. Please include your order number so we can help you faster.