Shipping policy

Shipping Policy

Last updated: 28 July 2026

Where we ship

We currently ship within the United States only, to all 50 states and Washington DC. We do not ship to PO boxes outside the United States.

Shipping cost

Standard shipping is free on orders of 44.00 USD and more. Orders under 44.00 USD are charged a flat shipping fee of 3.99 USD. The exact amount is always shown at checkout before you pay, and there are no other fees added later.

Order handling

Every order is reviewed and confirmed by us first, normally within 1 to 2 business days (Monday to Friday). You get an email as soon as your order is confirmed and on its way.

Delivery time

Once your order has been shipped, delivery usually takes 6 to 15 business days depending on your location and the carrier. Some of our items are sent directly from partner warehouses, which is why delivery can be at the longer end of that range.

Tracking

As soon as tracking is available we email it to you. It can take 2 to 5 days before the first scan shows up in the carrier system, so please give it a little time before worrying.

Split deliveries

If you order several items they may arrive in separate parcels on different days. You are never charged extra for this.

Taxes and duties

All prices are in US dollars. Any sales tax that applies is shown at checkout. For deliveries inside the United States you will not be asked to pay any import duty or customs fee.

Delays

Weather, high demand, carrier problems or customs checks can occasionally push delivery past the estimate above. If your order is clearly late, email us and we will chase it, send a replacement or refund you in full.

Wrong or incomplete address

Please double-check your shipping address at checkout. If you spot a mistake, email us straight away and we will correct it if the parcel has not shipped yet. If a parcel comes back to us as undeliverable, we refund the order in full.

Cancellations and returns

You can cancel free of charge before your order ships, and you have 30 days after delivery to ask for a full refund without sending anything back. See our Refund and Return Policy for details.

Contact

Elovra, 149 00 Prague, Czech Republic
Email: filip.ajfonek@gmail.com
Phone: +420 703 992 750